1. Information We Collect

We collect information in two ways:

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A. Information You Provide Directly

This may include:

• Name, email address, and password (for account creation)

• Recruiting-related information you enter into the Application, such as:

  • School preferences and details

  • Scholarship details

  • Communication logs

  • Notes, deadlines, and personal progress

• Information submitted through forms, requests, or support messages

 

B. Information Automatically Collected

On our website or Application, we may collect:

• Device type and browser information

• IP address

• Usage data (pages viewed, actions taken, time spent)

• General performance or diagnostic data

 

2. How We Use Your Information

We use the information we collect to:

• Provide access to your Reffo account

• Maintain and improve the functionality of the Application

• Store and display the recruiting information you enter

• Respond to questions, feedback, and support requests

• Send important updates related to your account or features

• Analyze overall usage trends to improve the user experience

• Analyze industry trends

 

3. How Application Data is Handled

The information you submit inside the Reffo platform, such as schools, contacts, communications, scholarships, or notes, belongs entirely to you.

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We only access your data if

• You request technical support

• We need to troubleshoot or resolve system issues

• It is necessary to ensure platform security or functionality

 

We never sell, trade, or share your internal recruiting data with any third party.

 

4. Data Sharing

We do not sell or rent your personal information.

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We may share limited data with trusted third-party service providers who help us operate our website and Application (such as hosting services, authentication tools, or analytics). These providers only receive information necessary to perform their services and are bound by strict confidentiality requirements.

 

5. Data Security

We take reasonable administrative and technical steps to safeguard your data, including:

• Secure, encrypted connections

• Authentication and access controls

• Hosting through secure third-party infrastructure providers

• Regular monitoring for vulnerabilities

 

While we work hard to protect your information, no online system is completely secure.

 

6. Your Rights

You may contact us to:

• Request a copy of your personal data

• Ask for corrections to inaccurate information

• Request deletion of your account and associated data

• Withdraw consent to receive emails or communications

 

To make a request, email information@reffohq.com.

 

7. Children's Privacy

Reffo is not intended for children under 13, and we do not knowingly collect personal information from anyone under that age. If this occurs accidentally, please contact us and we will remove the data.

 

8. Third-Party Hosting & Application Privacy

Reffo is built using a secure third-party hosting platform. While we control how your data is used within the Application, the underlying infrastructure and data storage environment are maintained by this provider.

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You may review their policies to learn more about their security and storage practices here.

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date below will reflect the current version. We encourage you to review this page periodically.

 

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us at:

Reffo

privacy@reffohq.com

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Last updated: November 25, 2025

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